Privacy Policy

Last updated: 12th October 2026

1. About this policy

Arad Project Solutions (“Arad”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit our website, contact us, request a quotation, engage our services, or interact with us as a client, supplier, contractor, or business representative.

It applies to personal information processed in connection with our technical services, project services, and procurement and logistics services.

For the activities described in this policy, the organisation responsible for your personal information is:

Company name: Arad Project Solutions
Website: https://aradprojectsolutions.com

2. Personal information we collect

The information we collect depends on how you interact with us. It may include the following.

Contact and professional information

• Your name, business email address, and telephone number.

• Your job title, company name, and business address.

• Details of the organisation you represent and your role in a project or enquiry.

Enquiry and service information

• Messages submitted through our website, email, telephone, or other business communication channels.

• Requests for quotations, consultations, technical support, equipment supply, or project assistance.

• Personal information contained in project briefs, technical documents, correspondence, and attachments.

• Records of meetings, proposals, agreements, and service-related communications.

Transaction and supplier information

• Billing and delivery details.

• Purchase orders, invoices, and payment-related records.

• Supplier or contractor contact details and relevant business-verification information.

Website and technical information

Where our website systems collect it, this may include:

• IP address and browser type.

• Device and operating-system information.

• Pages visited, access times, and referring pages.

• Information collected through cookies and similar technologies, as explained in Section 8.

Please avoid submitting sensitive personal information or personal information about other people unless it is necessary for your enquiry or our services and you are authorised to provide it.

3. How we collect information

We may collect personal information:

• Directly from you when you contact us, complete a form, request a quotation, or engage our services.

• From the organisation you represent, where it provides your details as a project, procurement, or operational contact.

• From clients, suppliers, contractors, or other project participants where necessary for a business engagement.

• Automatically through website systems and cookies, where these are used.

• From publicly available professional sources, where relevant and lawful.

Where we receive your personal information from another source, we will provide any information required by applicable data protection law.

4. How we use personal information

We use personal information, where necessary and lawful, to:

• Respond to enquiries and requests for information.

• Assess service requirements and prepare proposals or quotations.

• Deliver and administer engineering, technical, project, procurement, and logistics services.

• Communicate with client representatives, suppliers, contractors, and project participants.

• Source equipment, coordinate supply requirements, and arrange deliveries.

• Manage contracts, invoicing, payments, and business records.

• Maintain and secure our website and business systems.

• Understand website performance and improve our services, where permitted.

• Send relevant business updates or marketing communications, where permitted.

• Meet legal obligations and establish, exercise, or defend legal claims.

We will not use personal information for an unrelated purpose without an appropriate lawful basis and any notice required by law.

5. Cookies and similar technologies

Our website may use cookies and similar technologies to support its operation and, where enabled, understand how visitors use it.

These may include:

• Necessary cookies, which support essential website functions.

• Analytics cookies, which help us understand visitor activity and website performance.

• Functional cookies, which remember preferences or enable additional features.

• Marketing cookies, where used, which support advertising or measurement.

Where required, we will request consent before placing non-essential cookies on your device. You can manage your preferences through [insert cookie settings mechanism] and your browser settings.

Further information about the cookies used, their providers, purposes, and durations is available in [insert Cookie Policy link or cookie information panel].

6. Marketing communications

Where permitted by law, we may send relevant updates about our services and business activities.

You may opt out at any time by using the unsubscribe option provided or contacting [insert email address].

Opting out of marketing does not prevent us from sending necessary communications about an enquiry, contract, project, procurement request, or other active business engagement.

7. How we protect information

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures are selected according to the nature of the information and the risks involved. They may include access restrictions, secure systems, confidentiality requirements, and controls over service providers.

No system or method of transmission is completely secure. Where a personal data breach occurs, we will assess it and make any notifications required by applicable law.

8. Your privacy rights

Depending on the applicable law and circumstances, you may have the right to:

• Be informed about how your personal information is used.

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of information in appropriate circumstances.

• Request restriction of certain processing.

• Object to processing, including direct marketing.

• Receive certain information in a portable format.

• Withdraw consent where processing relies on consent.

• Challenge certain decisions based solely on automated processing.

• Lodge a complaint with the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To make a request, contact [insert privacy email]. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.

9. Third-party websites

Our website may contain links to external websites or platforms. This Privacy Policy does not cover how those organisations process your information.

Please review the privacy policies of any third-party services you use.

10. Children’s privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children through the website.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

11. Complaints

If you have a concern about how we handle your personal information, please contact us using the details below.

You also have the right to complain to the relevant data protection authority. Where Nigerian data protection law applies, this is the Nigeria Data Protection Commission.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, processing activities, or legal obligations.

The revised policy will be published on this page with an updated date. Where required, we will provide additional notice of material changes.

13. Contact us

For privacy questions, concerns, or rights requests, contact:

Arad Project Solutions
Privacy email: privacy@aradprojectsolutions.com
Website: https://aradprojectsolutions.com